Privacy Policy
We value your trust. Here is a comprehensive guide on how we collect, use, and protect your personal data.
Your privacy is critically important to us. At Sutrayan, we adhere to a few fundamental principles: we do not ask you for personal information unless we truly need it, and we do not share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
Information We Collect
Information you provide during account creation, including your name, username, email address, and shipping destinations.
Payment card details are processed directly by our encrypted payment partners (Razorpay/Stripe). We do not store full card numbers on our servers.
Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.
Information about how you use our website, products, and services to help us improve your experience.
Data Usage & Protection
Order Fulfillment
Processing purchases, managing payments, and delivering orders to your designated address.
Fraud Prevention
Detecting and preventing fraudulent transactions to ensure a secure shopping experience for all customers.
Personalization
Tailoring your experience and delivering relevant product recommendations based on your preferences.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Questions about your data?
Our Data Protection Officer is available to assist with any inquiries regarding your privacy.